Privacy Policy | SoundShield

SoundShield, LLC (“SoundShield,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through soundshieldusa.com (the “Website”). This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us through our website, request information about our products, place an order, sign up for emails or marketing communications, or otherwise communicate with us.

The information we may collect includes your name, email address, phone number, billing and shipping information, business name, and any other information you choose to provide. We may also automatically collect certain non-personal information when you visit our Website, such as your IP address, browser type, device information, pages visited, date and time of access, and referring website information.

2. How We Use Your Information
We may use the information we collect to provide products and services, process orders and transactions, respond to inquiries and customer service requests, communicate with you about your order or account, improve our Website, products, and customer experience, send promotional or marketing communications where permitted by law, protect against fraud and security risks, and comply with legal obligations.

3. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties when necessary to operate our business and Website, including payment processors, shipping and fulfillment providers, website hosting providers, email and marketing service providers, analytics or technology service providers, and legal or regulatory
authorities when required by law. These third parties are only given access to the information needed to perform their services for us.

4. Cookies and Website Data
Our Website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. Cookies may help us remember user preferences, understand how visitors use our Website, and improve website performance and content. You can usually modify your browser settings to refuse cookies or alert you when cookies are being used. Please note that some parts of the Website may not function properly if cookies are disabled.

5. Email Communications
If you provide your email address, we may use it to respond to your inquiries, send order-related updates, or
provide promotional communications. You may opt out of receiving marketing emails from us at any time by using the unsubscribe link in the email or by contacting us at john@soundshieldusa.com.

6. Data Security
We take reasonable administrative, technical, and physical measures to help protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
Our Website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Users in the United States and Canada
SoundShield, LLC serves customers in the United States and Canada. By using our Website, you understand that your information may be processed and stored in the United States.

10. Your Choices
You may contact us at any time to request access to the personal information we have about you, request that we correct or update your information, request that we delete your information where applicable, or opt out of marketing communications. We will respond to requests as required by applicable law.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:

SoundShield, LLC
801 East 82nd Avenue
Anchorage, Alaska 99518
Email: john@soundshieldusa.com
Website: soundshieldusa.com